Terms of Service

Terms and Conditions 

  •  This website is operated by One Small Seed.  Where terms and conditions use terms such as 'we', 'us' and 'our' they refer to One Small Seed.
  •  By visiting the One Small Seed website you have accepted our terms and conditions and the associated privacy policy. This includes all the information, services and if you purchase from us.
  •  We reserve the right to update, change or replace any part of the terms and conditions without prior notice. You can view this page at any time and it is your responsibility to check this page on each visit to the website. Always read these terms and conditions and ensure you understand them before making a purchase.

Purchasing flowers from One Small Seed

  •  We offer seasonal fresh flowers, providing the best of what's currently available on the farm. Please check instagram and facebook  as a guide to what is likely to be available.  All orders are bespoke and individual.  
  • We are a seasonal, weather dependent business; start and finish dates are determined by Mother Nature.  Weather conditions may affect our ability to provide fresh flowers at certain times.
  •  All images on our website are for illustrative purposes only.
  • All flowers are picked fresh.  We kindly require a minimum of 48 hours notice on your order to pick, condition and arrange your flowers.  
  •  Collection is available Monday - Saturday, our Winter opening hours are 12pm - 7pm  (November - February).  Unless otherwise agreed we are not open on Sundays for collection or delivery.  
  •  We can offer local delivery.  A local delivery charge applies.  Please email hello@onesmallseed.co.uk to find out more.
  •  When you place an order you will receive an email confirmation.  Please note this is not confirmation your order is ready.  Your order is ready once we have sent you a dispatch email.  
  • Flower Subscriptions commence when the flowers start.  When ordering please fill out the recipient's details so we can make contact in advance to confirm delivery or collection dates. 

Workshops with One Small Seed

  • Once purchased, workshops are non- refundable.  If you are unable to attend on the day, please let us know 48 hours in advance.  You are able to send someone in your place or we will arrange for your take home creation (eg. wreath, bouquet etc.) to be made ready for your collection from One Small Seed.  
  • If you have to cancel due to illness, we will transfer your booking to the next workshop with spaces. 
  • We will take photos during workshops to use for our social media and website, please let us know if you do not wish to feature in any marketing.

Wedding and Event flowers from One Small Seed

  • As One Small Seed provides fresh, seasonal, scented, sustainable and locally grown flowers, this means we cannot guarantee a particular variety or specific colour of flower(s) for your wedding or event. However, we will aim to provide the most appropriate selection that best ties in with any themes or colour schemes your wedding or event may have. 
  • One Small Seed will provide flowers for the date and time of your wedding / event as confirmed by you.  All flowers are freshly picked and arranged for your order, to ensure optimal presentation and aesthetics during your wedding / event.
  • One Small Seed will take photos of the flowers we have made and will post them on social media and our website as marketing.  Please let us know if you do not want your name to be mentioned, and also if you would prefer the photos to be posted after your event or wedding. 
  • We must be the only supplier providing flowers, unless previously discussed and confirmed.  This includes event dressers / family members.
  • Cake flowers can be provided individually or loose to the cake maker.  We do not take responsibility for adding these to the cake - this must be done by the cake maker.
  • After you have received your quote and are wishing to proceed, a save the date non-refundable £100 booking fee is required.  This is to be paid via bank transfer or cash.  The booking fee is subtracted from your final wedding / event flower invoice.
  • The final consultation will be four weeks before the wedding / event date.  One Small Seed reserves the right to make any necessary final adjustments to the quotation at this stage.  The final payment is due four weeks before the wedding / event, after the final consultation.   
  • Cancellation after your full balance is paid is non-refundable.
  • In the unfortunate event you may have to postpone your wedding / event due to government guidelines in regards to Covid-19, there will be no loss of deposit or fee to change the date - providing a new date is available.
  •  By paying the booking fee you are accepting these Terms and Conditions.

Refund or Replacement  Policy

  • We hope that you are pleased with your product or service from One Small Seed.  If for any reason you are unhappy, please let Susanna know by phone (07912348884) or email hello@onesmallseed.co.uk